At Spicce, we strive to provide a seamless and efficient delivery experience for our valued customers. This delivery policy outlines the erms and conditions governing our delivery services.
1.DeliveryTmelines:
Taking factores like traffic and distance conditions and booking order value into account,we aimfor a confirmed time(20-40)minutes to deliver the order.
spicce timemay vary due to weather and rush hour as well as adverse conditions. Thank you for understanding the situation and helping us.
2. Spicce Fees:
Minimumorder requirments for free delivery apply in some areas. Delvery chargesmay apply depending on order size&location.
Additional chargesmay apply for special services requested by the customer and additional charges for delivery to remote areas.
3. DeliveryZones:
we delliver to designated areas within India wide . Please refer to our app or website for a detailedmap or list of pin codes covered within our delivery zone.
4. Order Tacking:
Customers can track theier orders in real-time using our app. Updates regarding order status and estimated delivery times will be provided thoughout the process.
For any concerns or inquiries regarding your delivery, our customer support team is available to assist you.
5. Spicce Partners:
Our delivery partners undergo a rigorous vetting process, including back ground checks and training, to ensure professionalismand reliability.
We prioritize the safety and well-being of both customers and delivery partners, implementingmeasures tomaintain secure and hygienic delivery practices.
6.OrderChages or Cancellations:
Orders can bemodified or canceled within a specific time frame after placemnt. Please refer to our app or contact customer support for assistancewith order adjestment.
Once the order is in preparation or en route,modifications or cancellations may not be feasible